Privacy Policy

Effective Date: May 2025

Strand Fitness Pty Ltd (“Strand Fitness”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

 

1. Collection of Personal Information

We may collect personal information from you when you:

  • Enquire about our services
  • Sign up for a membership
  • Participate in promotions or competitions
  • Use our facilities or services
  • Visit our website or engage with us on social media
  • Apply for employment with us

The types of personal information we collect may include:

  • Name, address, and contact details
  • Date of birth and gender
  • Emergency contact information
  • Health and medical information relevant to your fitness program
  • Payment and billing information
  • Images or videos captured within our facilities
  • Employment history and qualifications (for job applicants)

 

2. Use of Personal Information

We use your personal information to:

  • Provide and manage our services
  • Process payments and memberships
  • Communicate with you about your membership and our services
  • Tailor fitness programs to your needs
  • Improve our services and facilities
  • Conduct marketing and promotional activities
  • Comply with legal and regulatory obligations

 

3. Disclosure of Personal Information

We may disclose your personal information to:

  • Our staff and contractors to provide services to you
  • Third-party service providers for payment processing, IT support, and marketing
  • Health professionals with your consent
  • Legal and regulatory authorities as required by law

We take reasonable steps to ensure that these parties are bound by confidentiality and privacy obligations.

 

4. Security of Personal Information

We are committed to safeguarding your personal information. We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

 

5. Access and Correction

You have the right to access the personal information we hold about you and to request corrections if necessary. To do so, please contact us using the details provided below.

 

6. Marketing Communications

With your consent, we may send you marketing communications about our services and promotions. You can opt-out of receiving these communications at any time by following the unsubscribe instructions or contacting us directly.

 

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on our website with the effective date.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Strand Fitness Pty Ltd
Email: admin@strandfitness.com.au
Address: 1/719 Flinders Street, Townsville City, QLD 4810