Welcome to our FAQ page – Your go-to guide for everything you need to know about being part of the Strand Fitness community. From membership perks to booking classes, recovery centre access to facility hours, we’ve made it easy to get the info you need.
What’s included in my membership?
All members receive 24/7 gym access* and unlimited group fitness classes*.
Group fitness classes must be booked through the Strand Fitness app. If you’re unsure how to book, our reception team will be happy to help.
VIP Members* enjoy access to:
GOLD VIP Members* receive all of the above plus:
Classes must be booked via the Strand Fitness app. Once logged in, you can view the timetable, choose your preferred class, and reserve your spot.
Yes! Speak to reception about guest passes*. We also run Bring a Friend promotions regularly—follow us on social media for updates.
Yes, Southside and some Townsville locations offer Kids Zone or supervised child minding. Check with your local club for specific hours and booking details.
With your Strand Fitness key tag, you’ll have secure 24/7 access*. Just scan at the entrance. If you’re having issues, visit reception during staffed hours.
Can I try before I join?
Absolutely! Take advantage of our Free Session on Us trial*.
Yes, we offer a range of options including no lock-in memberships, 12 month, 18 month and VIP upgrades. Our team can help you choose the best fit.
Staffed hours vary by location. Check the Contact Us page or your club’s Google listing for the most up-to-date times.
Visit reception, ur team can guide you through the process and benefits of each tier.
We understand life happens. Visit your club or contact us directly for support with membership holds or cancellations. Terms apply.
*T&Cs apply. This information is a guide and all members must refer to the membership terms and conditions for information. Access to services and amenities on offer may change from location to location and at Strand Fitness discretion. *SF45 included on VIP membership in Townsville and VIP Gold in South East QLD. All access to the club and areas of the club are at the discretion of Strand Fitness. Free sessions offered are at the discretion of Strand Fitness and maybe denied. The default membership presented and advertised is the VIP Gold 18 Months in South East QLD and the VIP 18 Months in Townsville. Refer to membership terms and conditions for access, inclusions, fees & charges.
Still can’t find what you’re looking for?
Don’t hesitate to reach out to our friendly team or speak to reception on your next visit.